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Frequently Asked Questions
What is service of process?
Where are you located?
What are your office hours?
How long have you been in business?
Are you licensed by the state of Illinois?
The sheriff wasn't able to serve my documents, can Elite serve them?
What are your costs?, Are there any hidden fees?
What is the normal turnaround time for standard service?
What if I need something served today?
How can I get my documents to you?
What happens after the service is completed?
How do I appoint you as Special Process Server in Cook
County, IL?
Can you provide references?
Can you serve my out of state documents?
Do you have online access were I can view the status of my case?
How do I pay for your services?
What if the person can't be found or is evading service?
What is service
of process?
United States legal
procedure requires that each party in a case should be notified if actions are
taken against them in a court of law. Process Serving is an important
aspect of the Due Process of Law.
Process Serving
laws and rules of civil procedure are different from state to state.
People are notified
of actions against them or court procedures involving them through the delivery
of legal documents such as summons, complaints, subpoenas, order to show cause
and writs.
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Where are you
located?
We are conveniently
located in Plainfield Illinois. We have a physical location and a fully
staffed office. We do not work out of our home or have a mailbox store
address.
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What are your office hours?
Our office hours
are 9:00 a.m. to 5 p.m Monday to Friday. You can reach us by phone, fax or
email. We have staff on hand who can answer your questions or provide a
status on your case.
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How long have you been in business?
We have been in
business since 2003.
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Are you licensed by the state of Illinois?
Yes, the State of
Illinois requires all Private Detective Agencies to be licensed and carry errors
and omissions insurance.
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The sheriff wasn't
able to serve my documents, can Elite serve them?
Though we can't make any guarantees,
we can guarantee that we will attempt to serve the party aggressively and make
multiple attempts at different hours of the day.
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What are your costs?, Are there any hidden fees?
There are no hidden
fess. We offer a flat rate with unlimited attempts with no mileage or
notary charges. See Pricing page.
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What is the normal turnaround time for standard service?
Turnaround time is
dependant on the availability of the defendant. We will have the documents
in the field within 24-48 hours.
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What if I need something served today?
We can accommodate
same day service, but Rush fees will apply.
See
Pricing page.
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How can I get my documents to you?
We accept documents
via email, fax and regular mail.
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What happens after the service is completed?
An affidavit of
service will be prepared stating all service particulars and will be sent you
promptly.
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How do I appoint
you as Special Process Server in Cook County, IL?
Complete and file a motion for
special process server
Domestic Relations Motion
or Civil Case Motion
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Can you provide
references?
Yes, we can provide references.
Contact
our office.
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Can you serve my
out of state documents?
Yes, your documents will be forwarded
to a process server in our network and our office staff will handle the case
management to ensure the completion of the assignment.
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Do you have online
access were I can view the status of my case?
Yes, our database provides real time
status updates 24/7. You can log in to your account and check the status
of a service, print out affidavits and much more.
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How do I pay for
your services?
We offer per assignment billing, we
accept credit cards and offer monthly billing statement to our high volume
clients. See Pricing Page.
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What if the person
can't be found or is evading service?
We offer skip tracing services.
Valid SSN and date of birth is required; no hit, no fee; $175.00 once a current
address is developed and verified. An additional fee of $25.00 will
be assessed for searches without certain identifiers such as date of birth or
SSN.
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If you have a question that was not covered in
this section, please feel free to contact us at (630) 299-4600 or
Email.
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